more than policies and procedures …

April 5, 2012

in Journal Club,KU Med School

Curry et. al. demonstrate that an organizational culture of trust and teamwork is the foundation for high performing quality patient care. “ … achieving high performance may require long-term investment and concerted efforts to create an organizational culture that supports full engagement in quality, strong communication and coordination among groups, and the capacity for problem solving and learning across the organization.”

What Distinguishes Top Performing Hospitals … Annals of Internal Medicine. 2011; 154:384-390

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